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Help & Support

After Hours Technical Support is available from 5-6 PM Monday - Thursday by calling the office at (877) 444-9322. Please note that staff support is limited at this time and calls will be answered in the order they are received.

Adobe Connect Technical Support can be reached at (800) 422-3623. Please note that Adobe staff can not assist with issues pertaining to the WECA eCampus.

Adobe Connect Diagnostic

Click the image below to run the Adobe Connect Diagnostic Test. This diagnostic test ensures that your computer and network connections are verified to provide you with the best possible Adobe Connect meeting experience.

Adobe Connect Diagnostic Test

Audio Setup Tutorial

Click one of the images below to view the Audio Setup Tutorial Video for Windows or Mac. This video will help in providing solutions to many of the issues that may arise during a Live Webcast session.

Windows YouTube link    Mac YouTube link

Troubleshooting - FAQs

Click the button below to view some of the most frequently asked questions when troubleshooting Get Wired! course issues.

GW Sound FAQ

Lost or forgot your password? Is one of your quizzes unavailable? Is there an image missing from your quiz? Do you have something else to report?

Help!

* Help tickets submitted after support hours have ended (6 PM on class days) may not be reviewed by WECA staff until the next business day.

Concerned about one of your quiz questions? If class is still running, please check with your course instructor. If class has ended, click the below to let us know you have questions.

Skip Choose Your Next Class
Choose Your Next Class

Stay on the right side of state requirements. Don't compromise your ability to work by putting off your classes. Stay enrolled in WECA's Electrician Trainee program. WECA has a full schedule of courses available; some highlights include: 


Get Wired! 101, starting 1-4-24, 2-5-24, or in an online, self-paced format

Get Wired! 102, starting 1-3-24, 2-1-24, or in an online, self-paced format

Get Wired! 103, starting 1-4-24, 2-5-24, or in an online, self-paced format

Get Wired! 104, starting 1-3-24, 2-1-24, or in an online, self-paced format

Get Wired! 201, starting 1-9-24, 2-12-24, or in an online, self-paced format

Get Wired! 202, starting 1-8-24, 2-13-24, or in an online, self-paced format

Get Wired! 203, starting 1-9-24, 2-12-24, or in an online, self-paced format

Get Wired! 204, starting 1-8-24, 2-13-24, or in an online, self-paced format

Get Wired! 301, starting 1-8-24, or 2-6-24

Get Wired! 302, starting 1-8-24 or 2-6-24

Get Wired! 303, starting 1-16-24

Get Wired! 304, available any time in an online, self-paced format

Get Wired! 401, starting 1-16-24

Get Wired! 402, available any time in an online, self-paced format

Get Wired! 403, starting 2-6-24

Get Wired! 404, starting 1-15-24, or 3-5-24

Live Online 2 Day Exam Prep, starting 12-9-23, 1-13-24, 2-3-24, or 3-9-24

In person Two-Day Exam Prep, starting 1-27-24 in Rancho Cordova

Basic Motor Controls Part 1, starting 1-20-24 in Rancho Cordova and 1-20-24 in San Diego.

Basic Motor Controls Part 2, starting 12-9-23 or 3-9-24 in Rancho Cordova and 12-9-23 or 3-9-24 in San Diego


 These and the rest of the courses in the Get Wired! series are offered consistently throughout the year-- Learn more and enroll in your next course today! 

WECA eCampus


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Ready to Graduate?

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Finished with the Get Wired Program Path? Complete this form to petition to graduate.
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