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Help & Support

Technical Support is available from 8 AM-5 PM Monday - Friday or After Hours 5-6 PM Monday-Thursday by calling the office at (877) 444-9322. Please note that during our After Hours (5-6 PM) Technical Support, staff support is limited and calls will be answered in the order they are received.

Adobe Connect Technical Support can be reached at (800) 422-3623. Please note that Adobe staff can not assist with issues pertaining to the WECA eCampus.

Adobe Connect Diagnostic

Click the image below to run the Adobe Connect Diagnostic Test. This diagnostic test ensures that your computer and network connections are verified to provide you with the best possible Adobe Connect meeting experience.

Audio Setup Tutorial

Click one of the images below to view the Audio Setup Tutorial Video for Windows or Mac. This video will help in providing solutions to many of the issues that may arise during a Live Webcast session.

Troubleshooting - FAQs

Click the button below to view some of the most frequently asked questions when troubleshooting Get Wired! course issues.

Lost or forgot your password? Is one of your quizzes unavailable? Is there an image missing from your quiz? Do you have something else to report?

* Help tickets submitted after support hours have ended (6 PM on class days) may not be reviewed by WECA staff until the next business day.

Concerned about one of your quiz questions? If class is still running, please check with your course instructor. If class has ended, click the below to let us know you have questions.

Choose Your Next Class

Stay on the right side of state requirements. Don't compromise your ability to work by putting off your classes. Stay enrolled in WECA's Electrician Trainee program.

These and the rest of the courses in the GetWired! series are offered consistently throughout the year-- Learn more and enroll in your next course today!

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