Adobe Connect Diagnostic
Click the image below to run the Adobe Connect Diagnostic Test. This tool will check your internet connection, Adobe Flash Player version, and Adobe Connect Add-in, which are required to attend your GET WIRED! Live Webcast Meeting.
Audio Setup Tutorial
Click one of the images below to view the Audio Setup Tutorial Video for Windows or Mac. This video will help in providing solutions to many of the issues that may arise during a Live Webcast session.
Troubleshooting - FAQs
Click the button below to view some of the most frequently asked questions when troubleshooting Get Wired! course issues.
Lost or forgot your password? Is one of your quizzes unavailable? Is there an image missing from your quiz? Do you have something else to report?
* Help tickets submitted after support hours have ended (6 PM on class days) may not be reviewed by WECA staff until the next business day.
Concerned about one of your quiz questions? If class is still running, please check with your course instructor. If class has ended, click the below to let us know you have questions.
